The success of your projects is our main objective. We have designed support plans to support your success and take into account the risks of your business.
To learn more about our support plans Contact us
Bronze
Service time: Business hours
GTI: Best effort
GTR
Best effort
Best effort
Online FAQ support level
Dedicated Contact Customer Success Manager
Product Support
Email support
Silver
Service time: Business hours
GTI: 4h
GTR
Major: 3h
Moderate: 3d
Minor: 3m
Major: 3h
Moderate: 3d
Minor: 3m
Silver support level
Dedicated Contact Customer Success Manager
Product Support
Email, chat and phone support